Central Health helps Travis County residents access the Medical Access Program, known as MAP and MAP BASIC. They walk with you from your first question to your approval, so you never have to figure out the health system alone.
Have information ready for everyone in your household, including names, dates of birth, and all income received in the last 30 days. Adults over 18 will need their Social Security Number or ITIN if they have one.
Once you start, you have 2 hours to finish the online application.
Applied in the last 30 days and need to upload more documents? Use Send Additional Proofs. You have 30 days after you apply to send anything you could not upload at first.
Not sure what counts as proof? See examples of proof documents.
View the status of your application. Filing means your application is in line, so allow 7 to 10 days from the file date. Pending means more information is needed.
If you see Pending, call Central Health at 512-978-8130.
MAP and MAP BASIC are local programs from Central Health, Travis County's hospital district. They cover medical care for qualifying residents with low income who do not have health insurance. They are not health insurance plans, and they are not federally funded.
Members can get care through Central Health's network of partner providers. Depending on your coverage level, that can include primary care visits, specialists, dental care, and prescription medications.
Sources: Central Health; KUT.
Income levels are updated each year on March 1. Central Health makes the final eligibility decision.
You will need at least one document from each category. Central help you figure out what you have and what you still need.
Source: Central Health MAP listing on findhelp.org. See the full list on Central Health's proof documents page.
Health systems can feel confusing, and paperwork can stop people before they start. As a health equity nonprofit in Texas, C2H offers informative insights for year-round health access in Travis County so more families actually get the coverage they qualify for.
We explain MAP, MAP BASIC, and other programs in plain language so you know what fits your family.
We help you sort out which proofs you have and which you still need before you apply.
We guide you through the online application. No computer? Ask about Technology Access to Thrive.
We help you check your status and respond if Central Health needs more information.
We link families to food, housing, and other community health resources in Austin that support lasting stability.
Complete the online application within 2 hours of starting.
Upload remaining documents using Send Additional Proofs.
Allow time for Central Health to review your application once submitted.
Use Check Eligibility. You will be notified if more information is needed.
Start your MAP application with Central Health today.
Your gift keeps C2H's navigation support free for Travis County families. See all of our community wellness programs in Austin.
Donate