Community Coalition for Health (C2H) partners with Central Health to help Travis County residents access the Medical Access Program, known as MAP and MAP BASIC. We walk with you from your first question to your approval, so you never have to figure out the health system alone.
Choose the step that fits you. Each button opens the matching step in Central Health's secure online portal in a new tab.
Have information ready for everyone in your household, including names, dates of birth, and all income received in the last 30 days. Adults over 18 will need their Social Security Number or ITIN if they have one.
Once you start, you have 2 hours to finish the online application.
Apply hereApplied in the last 30 days and need to upload more documents? Use Send Additional Proofs. You have 30 days after you apply to send anything you could not upload at first.
Not sure what counts as proof? See examples of proof documents.
Send additional proofsView the status of your application. Filing means your application is in line, so allow 7 to 10 days from the file date. Pending means more information is needed.
If you see Pending, call Central Health at 512-978-8130, option 1.
Check eligibilityFeeling stuck at any step? C2H can help you through it, at no cost.
MAP and MAP BASIC are local programs from Central Health, Travis County's hospital district. They cover medical care for qualifying residents with low income who do not have health insurance. They are not health insurance plans, and they are not federally funded.
Members can get care through Central Health's network of partner providers. Depending on your coverage level, that can include primary care visits, specialists, dental care, and prescription medications.
Sources: Central Health; KUT.
Income levels are updated each year on March 1. Central Health makes the final eligibility decision.
You will need at least one document from each category. C2H can help you figure out what you have and what you still need.
Source: Central Health MAP listing on findhelp.org. See the full list on Central Health's proof documents page.
Health systems can feel confusing, and paperwork can stop people before they start. As a health equity nonprofit in Texas, C2H offers free, year-round health access services in Travis County so more families actually get the coverage they qualify for.
We explain MAP, MAP BASIC, and other programs in plain language so you know what fits your family.
We help you sort out which proofs you have and which you still need before you apply.
We guide you through the online application. No computer? Ask about Technology Access to Thrive.
We help you check your status and respond if Central Health needs more information.
We link families to food, housing, and other community health resources in Austin that support lasting stability.
Call (512) 925-3978, Monday to Friday, 9:00 AM to 5:00 PM, or send us a message.
Request help from C2HComplete the online application within 2 hours of starting.
Upload remaining documents using Send Additional Proofs.
Allow time for Central Health to review your application once submitted.
Use Check Eligibility. You will be notified if more information is needed.
If you do not qualify for MAP, MAP BASIC, or other programs, you may still be able to see a doctor at a lower rate. Central Health notes that CommUnityCare Health Centers offer a sliding fee scale based on income and family size. For personal help finding programs in Travis County, you can also call 2-1-1.
C2H can help you explore these options, and you can meet local health partners at free community events like Vitals and Vibes and the Back 2 School Bash. Find dates on our community calendar.
Want to understand health information better? Read Why Health Literacy Matters for Every Family on our Articles page.
No. MAP and MAP BASIC are local coverage programs from Central Health for qualifying Travis County residents. They are not health insurance and are not federally funded.
No. C2H's navigation and resource connection support is free.
No. Central Health reviews every application and makes the eligibility decision. C2H helps you understand the process, prepare, and follow up.
You can submit your application and then send remaining documents within 30 days using Send Additional Proofs.
Filing means your application is being processed, so allow 7 to 10 days from the file date. Pending means Central Health needs more information. Call 512-978-8130, option 1, or ask C2H for help.
C2H's team brings decades of nursing, health care, and community outreach experience to every conversation. Meet our team.
Start your MAP application with Central Health today, or reach out to C2H for free, one-on-one support.
Your gift keeps C2H's navigation support free for Travis County families. See all of our community wellness programs in Austin.
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